Ethnographic research with end users
Informed product strategy and design for two major features, by conducting qualitative interviews with 20+ end users in-person at their job
Discovery methods coaching
Enabled five product teams to improve UX in their products by coaching them individually in continuous discovery practices
![](https://cdn.prod.website-files.com/63d95777905e527c2ffc5329/63dbd56f557d476b14074c22_IMG_6008%20(1).jpg)
Ethnographic research with end users
Informed product strategy and design for two major features with ethnographic research (contextual inquiry and qualitative interviews with 20+ end users in-person at their job); presented key findings to product teams to ensure research was understood and implemented.
![](https://cdn.prod.website-files.com/63d95777905e527c2ffc5329/63d95db913c866bfb71eeda4_Screen%20Shot%202023-01-14%20at%209.46%201.jpg)
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Discovery methods coaching
Enabled five product teams (PM, designer, engineer) to improve UX in their products by coaching them individually in continuous discovery practices and leading live hands-on training on how to create opportunity trees of user pain points, solutions, and experiments.
![](https://cdn.prod.website-files.com/63d95777905e527c2ffc5329/63d95df2be230832a6178401_Screen%20Shot%202023-01-14%20at%209.40%201.jpg)
No items found.