End to End App Experience

Pocket

Brief
Pocket is an interactive social media and search engine for matching real people with real places to enrich routines and promote community engagement. It's your personalized map, a space for reflection and exploration. Your personality and interests help Pocket provide tailored recommendations for what to do next in your new city, and users can even plan events with friend's preferences in mind.
Role
UX Research Lead

Opportunity

Currently, there isn't a product on the market that can capture the nuanced interests of a person and layer it over what a location has to offer.

 We want to change the mental model of relocation by showing you the places that pique your interests and provide a feeling of home.

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Process

The home interface went through many iterations. Our first instinct was to have a map take over the entire interface. After revisiting the information architecture, we decided that playlists should carry the same weight as the map. We kept our users privacy concerns in mind from the first interaction. We found in our research that sharing location data makes some users feel uneasy.Pocket is upfront with how it will be using location data. From there, we tie in the social experience of adding Facebook friends. To add a layer of personalization to a user’s first playlist, Pocket asks a series of short questions in onboarding.

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